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Turn off your problems, without turning off your people





		

			
 

			

			
		

		













The tool to fix bad workplace habits




















Turnaround Interview™ teaches HR professionals, managers, and supervisors a progressive and practical method for helping employees to break negative workplace habits without resorting to discipline or the threat of discipline.









Pride is the most powerful motivator in the world, and Turnaround Interview™ gets it to work for you rather than against you.









Get started with Turnaround Interview™ and elevate the standards in your workplace.

















More about    



















Turnaround Interview  
will teach you:














How employees’ reactions to coaching are rooted in four innate defensive responses.










The dozens of defensive tactics employees use and what to say when you encounter them.










Why it’s natural for people to justify their negative behavior.














How to control the flow of a difficult conversation with your body language and voice control.










How to overcome employees’ defensiveness and draw out specific and lasting commitments to change.



























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“[Turnaround Interview] is the best practical training I’ve ever had for performance management. If you’re looking for usable learning that your management and HR teams can put into action right now, this is it. I loved it because the focus is on “let’s see what we can do to turn this situation around” vs. a punitive approach.


Light on theory, heavy on practical applications, and hands-on practice; I would highly recommend this to those looking for ways to have more productive performance conversations with their employees.”






Jean Smith


HR Business Partner, Great Canadian Dollar Store












“This course was the most practical and useful training I have had. It provided so many useful tools in order to implement this strategy easily as a leader.


The skills learned are invaluable for any leader, whether they are management or not.”






Manager, Haldimand County












“In my experience, I felt I was at the tipping point of disciplining an employee. After this course, I now feel I can mentor/coach with employee accountability rather than force through discipline. This course was a major eye opener for me. In turn, my goal now is to make good employees, GREAT employees (through accountability and self-reflection). This works both ways .”






Manager, Haldimand County












“This course provides practical steps that are easy to follow and implement for minor behaviour issues. This is a great tool to have in a manager’s toolbox!”






Dean Iamarino


Supervisor, Wastewater Biosolids Management, Halton Region












“Very practical and insightful content!”






Cassandra Belasco


Executive Lead – Equity, Diversity & Inclusion, Halton Region












“The Turnaround Interview course provides really tangible actions/tools.


That’s the difference maker!”






Manager, Halton Region












“Turnaround Interview is the best HR business process I’ve used in my 30 years of experience.
It allows people to retain their dignity in a performance management opportunity.
The practical use of it increases a leader’s confidence in building and managing effective teams, which is directly linked to positive business results.
I continue to use its philosophy in every aspect of my life (personal and professional).
It is one of those training courses that sticks with you for life.”






John Howell


Mill manager












“A must if you want to be a leader. One of the best courses I have ever taken.”






Amy Martin


Talent Acquisition and Staffing Advisor












“It’s a great program! The simplicity of the four steps and the extension of the coaching model
makes application for people leaders so easy. I highly recommend!”






Sarah Jackson


HR Consultant












“The approach requires a level of trust and cooperation between management and their employees.
Adopting Turnaround Interview makes an organization a more attractive place to work.”






— HR Manager, Toronto












“One of the best courses that I have ever taken in management.”






Sébastien Rioux


Skills Development Advisor












“This was by far the most informative and useful course I have attended in my 15-20 years of training.
A must for anyone supervising a workforce.”






— Production manager, Toronto



























        

            


                
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